Customer support
Swift Go Support
Get help with your rider account, bookings, trips, payments, Wallet, and Route Packages.
Booking & trips
- Booking or ticket questions
- Pickup, drop-off, or trip-status questions
- Cancellation or refund-status questions
Payments
- Card, Cash, or InstaPay questions
- Wallet balance or transaction questions
- Route Package purchase, use, or refund questions
Account
- Apple, Google, or email sign-in help
- Profile and notification questions
- Account deletion or account-access help
Contact Swift Go
Describe the issue and include the account email or phone number needed to locate your account. Never send your password, one-time passcode, or full payment-card details.